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Privacy Policy

At Dreyes Distribution, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, create an account, or make a purchase.

1. Information We Collect

A. Information You Provide Directly

We may collect the following information when you create an account, place an order, or contact us:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Business name (for wholesale accounts)

  • Payment information

  • Messages or inquiries sent through our website

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type & device type

  • Pages visited

  • Date and time of visit

  • Referring website

  • Cookies and tracking data

C. Wholesale Client Information

For retail and commercial customers, we may also collect:

  • Tax ID / EIN (if applicable)

  • Order history

  • Payment terms

  • Contact persons for your business

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide shipping updates and tracking

  • Respond to questions or customer service requests

  • Set up or manage wholesale accounts

  • Improve website performance

  • Personalize your shopping experience

  • Detect or prevent fraud

  • Send promotional updates (only if you opt in)

We do not sell your personal information.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep items in your shopping cart

  • Remember your preferences

  • Improve website performance

  • Analyze usage patterns

You may disable cookies through your browser settings, but this may affect website functionality.

4. How We Share Your Information

We may share your information with:

A. Service Providers

Third parties who help us operate our business, including:

  • Payment processors

  • Shipping carriers

  • Website hosting & analytics providers

  • IT and security providers

These partners are required to keep your information secure.

B. Legal Requirements

We may disclose information if required to:

  • Comply with a legal obligation

  • Protect our rights and intellectual property

  • Prevent fraud or illegal activity

We do not sell, rent, or trade your information to third parties.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encrypted payment processing

  • Secure servers and firewalls

  • Access control for internal users

However, no online system is 100% secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Complete transactions

  • Comply with legal obligations

  • Maintain business records

You may request deletion of your account and data at any time (see Section 10).

7. Children’s Privacy

Our website and services are intended for adults 18+.
We do not knowingly collect personal information from children.
If we discover that information was collected from a minor, we will delete it promptly.

8. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access personal information we hold

  • Request corrections

  • Request deletion of your data

  • Opt out of marketing emails

  • Disable cookies

To make a request, contact us at:
📧 info@dreyesdistribution.com

9. Marketing Communications

You may choose to receive special offers, updates, and promotional content from us.
You can unsubscribe at any time using the link in our emails or by contacting us directly.

We do not send marketing messages without your consent.

10. Your Privacy Rights (U.S. Customers)

For customers in the United States, including Texas:

  • You may request access to the personal information we have collected

  • You may request that we delete your data

  • We will not discriminate against you for exercising privacy rights

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
If changes are significant, we will post a notice on our website or notify you directly.

Your continued use of our site means you accept the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or your data:

📧 info@dreyesdistribution.com

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